sofa deliveries and returns
standard delivery sofa
All our sofas are handmade to order, right here in Britain. We aim to deliver your sofa within 6 - 10 weeks from the date you placed your order. We’ll give you a call to arrange the delivery date when your sofa is ready. Take a look at our T&Cs to find out more.
Once you've placed your order, we’ll call to confirm access to your home is OK. When your sofa is ready, we'll arrange a delivery date. We’ll set it up in a room of your choice and dispose of packaging too.
We deliver to UK mainland addresses from Mon-Fri, with standard delivery contributions from £79. Non-standard deliveries along with deliveries to the Isle of Wight, Scilly Isles and the following postcodes will acquire an additional contribution: AB DD HS IM IV KA KW PA PH SA ZE.
access to your home
If you’re worried your sofa won’t fit through your doors, hallway or staircase, just let us know. For a small charge, some of our sofas can be made to come apart for delivery, or add removable arms. Depending on where you live, we offer an Access Check service, where we visit your home to measure up. If you live somewhere with parking restrictions, you'll need to organise a permit in advance. Our 7½ ton delivery trucks are big but if a rubbish truck can get to you, so can we.
14 day returns
We understand you might be a bit nervous not having seen or sat on your sofa. If you’ve ordered online and don't like when it when it arrives, just let us know within 14 working days. Keep in pristine condition, and we'll come and get it- no quibbles. If you order a sofa with additional options, this means you're ordering a made-to-measure piece and we're afraid these items can't be returned. To give you complete piece of mind have a look at our T&Cs for all the nitty gritty.